Amanda is a lawyer and a specialist in Strategic Business Process Management, with a strong focus on customer centricity.

She has extensive experience in structuring commercial areas, business development, market intelligence, as well as designing and optimizing commercial processes, customer experience, and customer relationship management.

Member of the Brazilian Bar Association (OAB)

 

  • Specialization in Strategic Business Process Management, PUC Minas (expected 2025)
  • Specialization in Constitutional Law, Faculdade de Direito do Sul de Minas (2015)
  • Bachelor of Laws, Faculdade de Direito do Sul de Minas (2013)

AMANDA PEREIRA MENDONÇA

Customer Relations and Customer Experience
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